Privacy policy

Last updated: August 27, 2026

Aromique Beauty Ltd operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). The Services are powered by Shopify, which enables us to provide you with a secure and convenient shopping experience.

This Privacy Policy explains how Aromique Beauty Ltd (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit or use our website, make a purchase or other transaction through the Services, or otherwise communicate with us. For this Privacy Policy, “you” and “your” refer to any individual who accesses or uses our Services, including customers and website visitors.

Please read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use or access our Services.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of your personal information, this Privacy Policy will prevail.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. The types of personal information we collect or process depend on how you interact with our Services, the products or services you use, and where you are located. We may collect the following categories of personal information:

  • Contact information including your name, email address, phone number, billing address, shipping or delivery address, and other contact details.
  • Order and transaction information including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as order details, transaction history, payment status, delivery information, and payment confirmation.
  • Payment information including payment method and transaction details. Payment card and financial information may be processed securely by our payment providers and Shopify.
  • Account information including your username, password, saved preferences, and account settings, where you create an account with us.
  • Customer support and communications, including information you provide when contacting us, such as messages, enquiries, feedback, reviews, or other communications with Aromique.
  • Device and technical information including your IP address, browser type, device type, operating system, network connection, cookies, unique identifiers, and other technical information associated with your device.
  • Usage and interaction information including information about how, when, and where you interact with our Services, such as pages viewed, products searched for, links clicked, browsing activity, cart activity, and interactions with our website.
  • Marketing preferences including your preferences regarding promotional communications and how you interact with marketing messages, where applicable.

We may also combine information collected from different sources or derive certain information from the information we collect, where permitted by applicable law.

Some features of our Services may require you to provide certain personal information. You may choose not to provide this information, but doing so may prevent you from accessing or using certain features, placing an order, or receiving specific services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with our Services, we may use your personal information for the following purposes:

  • Providing and Improving Our Services. To process and fulfill your orders, payments, deliveries, returns, and exchanges, manage your account, remember your preferences, provide customer support, and improve your shopping experience.
  • Marketing and Advertising. To send you promotional communications and provide relevant advertisements about our products and services, where permitted by law and in accordance with your marketing preferences.
  • Security and Fraud Prevention. To protect our Services, verify accounts and transactions, and detect, prevent, and investigate fraud, illegal activity, or security threats.
  • Communicating with You. To respond to your enquiries, provide customer support, and maintain our relationship with you.
  • Legal and Compliance. To comply with applicable laws, respond to lawful requests from authorities, enforce our terms and policies, and protect our legal rights.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and in accordance with this Privacy Policy. This may include:

  • Service Providers. With Shopify, payment providers, shipping and fulfillment partners, IT providers, analytics providers, customer support services, cloud storage providers, and other vendors who help us operate our business and provide the Services.
  • Marketing and Advertising Partners. With business and marketing partners who help us provide relevant advertising and promotional services. These partners may use your information in accordance with their own privacy policies and applicable laws.
  • At Your Direction or With Your Consent. When you request or authorize us to share your information with a third party, such as when arranging delivery or using social media features or integrations.
  • Within Our Corporate Group. With our affiliates and related companies where necessary to operate and manage our business.
  • Legal and Business Transactions. When necessary to comply with applicable laws or lawful requests, enforce our terms and policies, protect our rights and the rights of our users, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

We only disclose personal information where there is a legitimate reason to do so and in accordance with applicable data protection laws.

Relationship with Shopify

Our Services are hosted and powered by Shopify. When you use our website or place an order, certain personal information may be processed by Shopify and other service providers that support the operation of our store.

Shopify may process information relating to your interactions with our store, including browsing, shopping, checkout, and transaction activity, to provide and improve its services. Shopify may also process personal information in accordance with its own privacy policies and applicable laws.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers

You may also learn more about Shopify's privacy practices and available privacy rights through the Shopify Privacy Portal: https://privacy.shopify.com/

Third-Party Websites and Links

Our Services may contain links to third-party websites, applications, or services that are not operated or controlled by Aromique Beauty Ltd.

If you follow a third-party link, we recommend reviewing that website's privacy policy and terms before providing any personal information. We are not responsible for the privacy, security, content, or practices of third-party websites or services.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us using the details provided below. Where required by law, we will take appropriate steps to delete such information.

Security and Retention

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.

The specific retention period may vary depending on the type of information and the reason it was collected.

Your Privacy Rights

Depending on your circumstances and subject to applicable law, you may have the following rights in relation to your personal information:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request that inaccurate or incomplete personal information be corrected.
  • Right to Erasure: You may request deletion of your personal information in certain circumstances.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances.
  • Right to Object: You may have the right to object to certain types of processing, including processing based on our legitimate interests and direct marketing.
  • Right to Data Portability: Where applicable, you may request to receive certain personal information in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before your consent was withdrawn.
  • Right to Manage Marketing Preferences: You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

These rights are subject to applicable legal conditions and exemptions. We may need to verify your identity before processing a request.

To exercise your rights, please contact us using the details provided in the Contact section below.

Complaints

If you have concerns about how we collect or use your personal information, we encourage you to contact us first so that we can try to resolve your concern.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.

You can find information about making a complaint on the ICO's website: https://ico.org.uk/make-a-complaint/

International Transfers

Some of our service providers, including Shopify and other technology, payment, analytics, or service providers, may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection laws. This may include relying on an adequacy decision or appropriate safeguards such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy. Where required by law, we will provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, don't hesitate to get in touch with us:

Aromique Beauty Ltd
Company No: 16644241
Email: info@aromique.co.uk
WhatsApp: +44 7460 440702
Business Hours: 10:00 AM – 6:00 PM
Response Time: We aim to respond to enquiries within 24 hours.
Address: Unit 1, Green Lane Industrial Estate, Bordesley Green, Birmingham, B9 5QP, United Kingdom

For applicable data protection laws, Aromique Beauty Ltd is the controller of your personal information.