Privacy policy

Privacy Policy

Aromique Beauty Ltd
Last Updated: September 1, 2025

 

Introduction

This Privacy Policy explains how Aromique Beauty Ltd (“we,” “us,” “our,” or the “Company”) collects, uses, and shares your personal information when you visit or make a purchase from aromique.co.uk@gmail.com (the “Site”), use our services, or otherwise communicate with us (collectively, the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site or providing us with your personal information.

 

1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

 

2. Information We Collect

We collect personal information to provide and improve our Services. The type and amount of data depend on how you interact with us.

A. Information You Provide Directly

This includes:

• Contact details: Name, address, email, and phone number.
• Order details: Billing/shipping address, payment confirmation, and order history.
• Account information: Username, password, and security credentials.
• Shopping preferences: Items viewed, added to basket, or wish listed.
• Customer service communication: Messages, feedback, or correspondence.

Some features of the Site may require certain information to function properly. If you choose not to provide this, you may be unable to access certain features.

 

B. Information Collected Automatically

When you use our Site, we automatically collect certain data (“Usage Data”) using cookies and similar technologies. This may include:

• IP address, browser type, and device information
• Pages visited, time spent, and links clicked
• Access times and referring URLs

For more details on cookies, see the Cookies section below.

 

C. Information from Third Parties

We may receive information from:

• Service providers such as Shopify (website hosting and analytics)
• Payment processors to verify and complete transactions
• Advertising or analytics partners through tracking technologies (e.g., pixels, SDKs)

All third-party data is processed in line with this Privacy Policy. We are not responsible for the privacy practices or accuracy of data from third parties—please review their respective privacy policies.

 

3. How We Use Your Information

We use your personal data to:

• Provide products and services: Process payments, fulfil orders, arrange shipping, and manage returns or exchanges.
• Maintain your account: Authenticate users and communicate about orders or account activity.
• Marketing and advertising: Send promotional messages or show targeted advertisements (where permitted by law).
• Customer service: Respond to inquiries and improve your experience.
• Security and fraud prevention: Detect and investigate suspicious or illegal activity.

You may opt out of marketing communications at any time using the unsubscribe link in our emails.

 

4. Cookies

Our Site uses cookies and similar tools to:

• Remember user preferences and improve website functionality
• Analyse site traffic and performance
• Personalise content and advertising

You can manage or disable cookies via your browser settings, but doing so may affect how the Site functions.

 

5. How We Share Your Information

We may disclose personal information in the following cases:

• Service providers: To process payments, manage orders, provide customer support, or host our Site.
• Business and marketing partners: To improve and promote our Services.
• Affiliates: Within our corporate group, where necessary for operational purposes.
• Legal compliance: To respond to lawful requests, enforce our rights, or protect users.
• Business transfers: In case of mergers, sales, or restructuring.

We do not sell or use sensitive personal data for profiling or inferring characteristics.

 

6. User-Generated Content

Any information or content (e.g., product reviews) you submit publicly through our Site may be visible to others. We are not responsible for how third parties may use such publicly shared information.

 

7. Third-Party Websites

Our Site may contain links to external websites. We are not responsible for their privacy practices or the accuracy of their content. You should review the privacy policies of any third-party sites you visit.

 

8. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, please contact us to request deletion.

 

9. Security and Data Retention

While we use reasonable measures to protect your personal information, no system is completely secure. Please use caution when transmitting information online.

We retain your data only as long as necessary to fulfil the purposes described in this Policy or to comply with legal obligations.

 

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access – Request details about the data we hold about you.
• Correction – Request updates to inaccurate or incomplete information.
• Deletion – Ask us to delete your personal data.
• Portability – Request a copy of your data for transfer.
• Restriction – Request limitation of data processing.
• Withdraw consent – Where applicable, withdraw consent for data processing.

To exercise these rights, contact us using the details below. We may need to verify your identity before processing requests.

 

11. Complaints

If you have concerns about how we handle your data, please contact us directly. You also have the right to file a complaint with the Information Commissioner’s Office (ICO) in the UK or your local data protection authority.

 

12. International Data Transfers

Your personal data may be processed or stored outside the UK or EEA. When we transfer data internationally, we ensure appropriate safeguards, such as the UK Addendum to the EU Standard Contractual Clauses, are in place.

 

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, please contact us at: aromique.co.uk@gmail.com